
Operating Manual MA VPU V 6.0
MA Lighting Technology GmbH Dachdeckerstr. 16 D-97297 Waldbüttelbrunn www.malighting.dePage 149
18 FAQ and Troubleshooting
Please note, that possible installed drivers for example for graphic cards affect the keyboard
shortcuts as well.
Should you have any problems with the application, you can refer to the frequently asked
questions below:
18.1 Software Questions:
problems with the
communication PC <-> desk
Check the TCP/IP settings:
- Is a network card installed?
- Is the TCP/IP protocol configured?
- The TCP/IP subnet mask of the PC must be equal
with the subnet mask of the desk for example
255.255.255.0
- The first 3 numbers of the IP address of the PC
must be equal to the first three numbers of the desk
for example:
PC: 192.168.0.10
Desk: 192.168.0.5
- The last number of the IP address must be unique
in the complete network.
-
settings as offered by Windows because this IPs
the requirements.
- Check the version. Is it corresponding with the
desk version?
-Check the VPU mode. Does it match the desk you
are using?
Two network cards installed
no communication with the
console
Select the IP address belonging to the network card
attached to the grandMA desk.
See: 3.4 Connection
Cannot find the connected
grandMA desk
Check the IP Settings.
See: 3.4 Connection
Check version
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